ORDERING INFO & RETURNS
If you’re interested in placing a custom order with us?
**LETS VISIT BY PHONE**
(512) 769-1318
If I don’t answer, please understand that I may have my hand busy with another order.
Send me a Text and ask that I call you. To help with your order you can send photos and other info by text message.
During our visit; we will discuss options, pricing, and designing your custom Piece!
WAITLIST *DEPOSITS ARE REQUIRED TO SECURE YOUR SPOT ON THE WAITLIST (ROUGHLY HALF DOWN)
To take Payment, I will send an email when you can submit your deposit or payments via >>>>
**WE ACCEPT CARD, VENMO, PAYPAL, CASHAPP OR ZELLE
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YOU HAVE A BUDGET! NO WORRIES!!
We can work to your budget in most cases. CREATIVITY is part of what we can do. We can adjust Size, Tooling, and Design. This will allow us to give you what you are looking for and still meet your budget.
If you require a specific item and would like to make a special request for an item we currently do not make, or change up the dimensions of an item. Let's visit! Feel free to contact us! We love making custom Pieces!
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TERMS & CONDITIONS
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SINCE WE ARE A CUSTOM LEATHER SHOP, LEATHER PRODUCTS ARE MADE AFTER THE ORDER IS PLACED AND THEN SHIPPED.
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TIME TO MAKE & SHIP
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However, since we are a custom leather shop, our leather products (belts, guitar straps, dog collars, wallets, coin purses, etc. ) have to be made before they are shipped. The time to make different leather products can run up to eight weeks depending on waiting orders. You must add the appropriate number of days to the shipping time to allow us time to make your leather product or to package your leathercraft items. However, if we receive an excessive amount of orders or during busy times such as holidays, leather products could take slightly longer to have made. Therefore if you have a deadline such as Christmas, a birthday, or a vacation date, give us a call, send an email, or write it in the order instructions/comments during the checkout process to let us know of your deadline.
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Add approximately 2 weeks (some build times may be shorter) to the delivery time displayed to make: minimalist wallets and money clip wallets.
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Add approximately 3 weeks (some build times may be shorter) to the delivery time displayed to make: guitar straps, belts, dog collars, leashes, wallets, other coin purses, belt pouches, and wristbands.
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Add approximately 4 weeks (some build times may be shorter) to the delivery time displayed to make: items with artwork and tooling, cellular cases, holsters, knife cases, portfolios, notebooks, and other larger items.
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SHIPPING METHODS
All leather products and leathercraft supplies are normally shipped through the U.S. Postal Service. Shipping costs are in addition to the advertised unit price. All leather products, custom leatherwork priced on this website are advertised in U.S. currency.
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SIZING
Please measure with a tape measure as shown on our website so your new product will fit correctly re Dog Collar Neck Size, Belt Waist Size, Wristband Wrist Size. Our leather products are all custom-made for your order to the measurements specified by you. No returns are allowed on incorrect measurements provided by you. If you have questions about sizing please contact us.
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LEATHER
Please note that leather is a natural material as opposed to a manmade material Therefore some small blemishes are natural such as scratches, wrinkles, insect bites, and natural healed scars. These small blemishes do not affect the durability of the hide. We preserve the natural hide markings on our products which shows the authenticity of the leather. One of the beauties of leather is that no two hides are alike. Because each hide has different markings, each hide takes the dye coloring slightly differently on the leather product made.
COLOR
The color of the actual product may vary slightly from what is shown on our website for a number of reasons. Due to the wide range of computer monitors, monitor color settings, brightness settings, etc., the products will display differently on a variety of monitors. Also leather is a natural product so each piece of leather absorbs the dye slightly differently. Some hides may require us to apply more dye or natural oils to make the finished leather item have balanced coloring which results in a slightly darker shade.
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RETURNS & EXCHANGES
Since we are a custom shop, products are made to your specifications. Custom-made items and imprinted items cannot be refunded or exchanged.
For plain stock items and leathercraft supplies that have not been used, we will refund the price of the item or exchange it once we receive it but can not refund the original shipping cost. For an exchange of a leathercraft supply or plain leather item, the customer must also pay the additional price to reship. Also, the expense of shipping to return the item is the responsibility of the customer. We only accept returned items that are shipped through the post office.
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